03 / Experience

Professional trajectory.

20+ years delivering digital products, leading support at scale and analyzing business processes across telecom, tech and custom web development.

  1. 012011 — Present

    Web Developer & Business Analyst

    i-rent.net

    Remote · Argentina

    Design and development of custom web applications while acting in parallel as Business Analyst to align business goals with technical delivery.

    • Coordinated cross-functional teams to ensure high-quality delivery.
    • End-to-end technical support, hosting management and evolutive maintenance.
    • Translated client requirements into scalable web solutions.
  2. 022021

    Business Analyst & Project Manager

    Freelance client — Meal Prep Management Software

    Freelance engagement

    Led the development of a comprehensive management system for a business serving meals to individuals, families and corporations.

    • In-depth business analysis to define software requirements.
    • Full project lifecycle: planning, execution and delivery.
    • Automated operational processes now central to the client's business.
  3. 032008 — 2011

    First-Level Support & Monitoring Coordinator

    EDS Argentina (HP Company)

    Córdoba, Argentina

    Coordinated support operations for 5,000 servers, managing crisis procedures and escalations across global teams.

    • Authored operational manuals that improved support efficiency.
    • Collaborated with international teams to resolve incidents quickly.
    • 24/7 coordination in mission-critical environments.
  4. 042005 — 2008

    Billing Specialist & Business Analyst

    Claro

    Córdoba, Argentina

    Business analysis over billing processes and implementation of improvements to optimize operations.

    • Built a new Roaming management software, improving accuracy and efficiency.
    • Trained new hires and enabled knowledge transfer.
    • Drove process innovation together with operations teams.
  5. 052002 — 2005

    Additional experience

    Vates S.A. · PLUS Tecnonegocios · Casa de Gobierno de Córdoba

    Early roles as Business Analyst, Webmaster and Assistant Manager: the technical, operational and management foundations behind my current practice.